Frequently Asked Questions
Everything you need to know about shopping with Veikous.
What is the typical shipping timeframe for furniture items?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location within the contiguous United States.
What is your return policy?
We offer a 30-day return policy on all items. Products must be returned in their original packaging and in new condition to qualify for a full refund.
Do your products come with a warranty?
Yes, all Veikous products come with a 1-year limited warranty that covers manufacturing defects and hardware issues from the date of purchase.
Are assembly instructions included with the furniture?
Every item includes a detailed instruction manual and all necessary hardware. Digital copies of assembly guides are also available on our product pages.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal and Klarna.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.